Cancellation policy

 

Subscription Cancellation Policy

Last updated: September 28, 2025

This policy applies to the weekly and monthly e-bike rental plans offered by UNIRIDE

1. Weekly subscriptions

  • The weekly subscription lasts for 7 consecutive days.

  • No automatic renewal is предусмотрено.

  • In case of early return, the fee remains fully due and no refund is предусмотрено.

2. Monthly subscriptions

  • The monthly subscription lasts for 1 month and renews automatically unless canceled.

  • Cancellation must be communicated at least 7 days before the expiration of the current month, via email or certified email (PEC) to UNIRIDE's official addresses.

  • If no cancellation is received within the deadline, the subscription will be renewed for an additional month.

  • No refunds are предусмотрено for early return.

3. Cancellation method

Cancellation requests must be sent to:
📧 uniridesharing@gmail.com
📮 PEC: dellamonica.giovanni97@pec.it

Cancellation will be confirmed by email.

4. Exceptions

UNIRIDE reserves the right to cancel the subscription in the event of:

  • non-payment,

  • failure to return the bike,

  • contract violations.

In such cases, no refund will be provided.