E-BIKE RENTAL LIABILITY

Hotel Partner Channel

UNIRIDE by Giovanni Della Monica, with registered office at Via Giacomo Matteotti 32, 84084 Penta di Fisciano (SA), Tax Code DLLGNN97P23H703C, VAT No. 06162990656 (hereinafter "Uniride" or "Lessor").

Introduction

In this document, the term 'Customer' refers to the final guest, as opposed to the subscription Contract between UNIRIDE and the property

This Rental Liability (hereinafter also "Liability" or "Contract") exclusively regulates the temporary use of Uniride's electric bicycles by the final Guest, within the e-mobility service made available to Uniride's partner accommodation facilities.

This Liability applies exclusively to rentals booked through the Hotel Partner channel indicated during online booking, with pickup and return at the same reception. For rentals booked through other channels (direct online rental, Quick Rent), Uniride's general Terms and Conditions of Service and the related Rental Agreement apply, available at uniride.it/policies.

Between

Uniride, as identified above ("Lessor"),

and

the final Guest (hereinafter "Customer" or "Guest"), identified by means of:

•     personal, contact, and payment details provided during online booking (order placed on Uniride's e-commerce platform);

•     identity document presented at the partner hotel reception at check-in and/or upon bicycle pickup, for the purposes of mandatory registration pursuant to Article 109 of TULPS.

the following is agreed and executed.

Art. 1 — Subject

1.1. The Lessor grants the Customer temporary use of an Uniride-owned pedal-assist electric bicycle, in the model indicated at the time of booking and with the frame number recorded in Uniride's system at the time of assignment to the Customer.

1.2. The rental includes: safety lock with key, protective helmet, and any additional accessories indicated in the order. The bicycle is delivered with a fully charged battery, and the Customer is not permitted to use the charger during the rental period. All bicycles are equipped with an active GPS tracking system.

1.3. Use of the bicycle is permitted exclusively by the Customer identified in the introduction, for the agreed duration and within the limits of this Contract.

Art. 2 — Term and consideration

2.1. This rental lasts for the period indicated in the booking order (for example: 1 hour, 3 hours, full day or another agreed duration) and starts from the actual delivery time at reception.

2.2. The consideration is the amount indicated in the booking order, collected by Uniride through its online payment system upon order confirmation. Any discount codes applicable to guests of the partner property are indicated in the order itself.

2.3. No security deposit is required from the Customer. The Customer's liability for damage, improper use, or theft of the bicycle during the rental is governed exclusively by Arts. 6 and 7 of this Contract.

Art. 3 — Delivery and return

3.1. The bicycle is delivered at the reception of the partner hotel indicated during booking, upon presentation of the pickup code generated with the order and a valid identity document.

3.2. At delivery, reception staff limit themselves to visually verifying that the bicycle is intact and functional. The Customer must check the bicycle's condition at the time of delivery and immediately report any cosmetic or mechanical defect by contacting Uniride's support service. In the absence of prompt reports by the Customer, the bicycle is presumed to have been delivered in perfect working order and condition.

3.3. Uniride retains photographs of the bicycle's condition archived before being made available at reception, which may be used as a reference for checking the delivery and return conditions.

3.4. Return takes place at the reception of the same partner hotel, by the date and time indicated in the order. The bicycle must be returned clean, intact, functional, and complete with all received accessories. Reception staff limit themselves to visually verifying that the bicycle is returned in the same condition as delivered; any discrepancies found are reported to Uniride.

3.5. In case of delayed return, the penalties set out in Appendix 1 apply. If 12 (twelve) hours pass from the scheduled return time without the Customer returning the bicycle or agreeing in writing to an extension of the rental, this constitutes a serious breach pursuant to Article 1382 of the Italian Civil Code, and the Customer is required to pay the maximum penalty of € 1,500.00 plus the amount due for the delay period.

3.6. Failure to return the bicycle constitutes embezzlement pursuant to Article 646 of the Italian Criminal Code, and the Customer will be reported to the competent Judicial Authority.

Art. 4 — Age, use by minors, and Customer obligations

4.1. The Customer signing this Contract must be at least 18 (eighteen) years old.

4.2. Use of the bicycle by minors is permitted only under the following conditions:

a) the minor must be accompanied throughout the entire use by an adult of legal age, parent, or legal guardian, identified as the Customer signing this Contract, who assumes full responsibility for the minor's conduct and safety;

b) the signing Customer declares that they have verified the minor's physical and technical suitability to use the bicycle and undertakes to constantly supervise its use;

c) the use of the protective helmet by the minor is strongly recommended in all circumstances;

d) all obligations and responsibilities of the signing Customer under this Contract remain fully in force, including liability for any damage caused to third parties or to the bicycle by the minor.

4.3. The Customer undertakes to:

a) comply with the Italian Highway Code at all times during use;

b) not ride the bicycle under the influence of alcohol, drugs, or psychotropic substances;

c) not transport adult passengers or heavy, bulky, or dangerous loads;

d) protect the bicycle by using the supplied lock at every stop;

e) remove the battery in the event of prolonged parking in a public place;

f) not modify the bicycle in any way or remove or alter logos and devices;

g) not sublet or transfer the bicycle to third parties for any reason whatsoever;

h) not take the bicycle outside Italian national territory, without prejudice to the obligation to return it at the reception of the delivery partner hotel by the agreed time;

i) declare their physical and technical suitability to use a pedal-assist e-bike;

j) not use the bicycle on terrain with a slope greater than 15%;

k) return the bicycle within the agreed time at the reception of the same partner hotel.

Art. 5 — GPS and processing of location data

5.1. All Uniride bicycles are equipped with a 24/7 active GPS tracking system used exclusively for anti-theft, safety, and service management purposes.

5.2. The Customer declares that they are informed of the existence of the GPS system and expressly authorizes Uniride to process location data in accordance with EU Regulation 679/2016 (GDPR). Data are retained for a maximum of 30 days and will not be shared with third parties, except upon request by the competent Authorities.

5.3. Tampering with, disabling, or removing the GPS device entails a penalty of € 200.00, without prejudice to further damages.

Art. 6 — Liability for damage, improper use, and theft during the rental

6.1. The Customer is solely responsible for any damage, improper use, or theft of the bicycle occurring during the rental period. This provision operates in implementation of the subscription contract between Uniride and the partner hotel, which expressly excludes from the partner's theft coverage thefts occurring during rentals to final guests, leaving the matter to this Liability.

6.2. Theft and loss. In the event of theft or loss of the bicycle, the Customer must:

a) immediately notify Uniride at support@uniride.it no later than 12 (twelve) hours after the event;

b) file a formal report with the competent Authority within 24 (twenty-four) hours of the event and send a copy to Uniride.

6.3. Once the recovery procedure is activated through Uniride's GPS system: if the bicycle is recovered within 48 (forty-eight) hours from the report, no penalty is due from the Customer for theft, without prejudice to reimbursement of any confirmed damages. If the bicycle is NOT recovered within 48 (forty-eight) hours from the report, the Customer must pay a penalty of € 1,500.00 as compensation for failure to return the vehicle. If the vehicle is recovered after payment of the penalty, UNIRIDE will refund the amount paid to the Customer, net of any confirmed damages.

6.4. Partial damage. For partial damage to the bicycle, the Customer must reimburse the actual repair cost, up to a maximum of € 1,500.00.

6.5. Damage resulting from force majeure or proven manufacturing defects remains the responsibility of the Lessor.

6.6. Specific penalties for loss or damage to individual accessories are indicated in Appendix 1.

6.7. Damages discovered after return. Any damage to the bicycle discovered after return will be communicated to the Customer within 7 (seven) days from the return, accompanied by photographic documentation and, where necessary, a repair estimate. The Customer will be required to pay the relevant amount upon issuance of a regular invoice or fiscal receipt by Uniride, to be settled by bank transfer within 30 (thirty) days of receipt of the notice. No automatic charges will be made to the payment card used for the rental.

Art. 7 — Liability towards self, third parties, and property

7.1. The Customer is solely responsible for any damage caused to themselves, third parties, or property during use of the bicycle.

7.2. The Lessor is not liable for accidents, injuries, or indirect damages suffered by the Customer or third parties while using the bicycle.

7.3. The Lessor does not provide third-party liability coverage: the Customer rides under their own exclusive responsibility and must verify any insurance coverage active in their name.

Art. 8 — Maintenance and assistance

8.1. Ordinary maintenance of the bicycle is handled by Uniride through the partner hotel's staff, according to the procedures agreed in the subscription contract between the two parties.

8.2. For any technical problem encountered during the rental, the Customer may contact Uniride's remote support service at the number indicated on the brochure delivered at reception, available from 9:00 a.m. to 6:00 p.m. every day, including holidays.

8.3. Any repair intervention performed by parties other than Uniride or the partner hotel's authorized staff will not be reimbursed by the Lessor and results in the loss of any warranty on the bicycle.

Art. 9 — Notices

9.1. Only communications sent by email to support@uniride.it and to the email address provided by the Customer during booking are considered valid for contractual purposes.

9.2. Communications via SMS, WhatsApp, social networks, or phone calls will not be considered valid for contractual purposes.

Art. 10 — Termination

10.1. The Lessor may terminate this Contract with immediate effect, pursuant to Article 1456 of the Italian Civil Code, in the event of:

a) breach of any of the Customer's obligations under Art. 4;

b) failure to return the bicycle within the terms set out in Art. 3;

c) tampering with the GPS system;

d) use of the bicycle by persons other than the Customer identified in the introduction.

10.2. In the event of termination, any penalties accrued up to that point remain due.

Art. 11 — Jurisdiction and applicable law

11.1. This Contract is governed by Italian law.

11.2. Any dispute arising from this Contract shall be subject exclusively to the jurisdiction of the Court of Salerno. If the Customer qualifies as a consumer pursuant to Legislative Decree 206/2005, the mandatory jurisdiction of the court of the consumer's place of residence or elected domicile shall remain unaffected.

11.3. Before resorting to the Judicial Authority, the parties undertake to attempt mediation/assisted negotiation.

Art. 12 — Lessor's duties

The Lessor undertakes to:

a) make available an efficient, safe bicycle complete with accessories;

b) ensure remote support service in accordance with Art. 8;

c) activate GPS recovery procedures in the event of theft or loss reported by the Customer within the terms set out in Art. 6;

d) process the Customer's personal data in accordance with the GDPR.

The Lessor does not guarantee replacement of the bicycle in the event of a breakdown, unless otherwise assessed on a case-by-case basis depending on fleet availability.

Art. 13 — Cancellations and early returns

13.1. In the event of cancellation of the order before pickup, the refund conditions available at uniride.it/policies/refund-policy apply.

13.2. Early return of the bicycle before the agreed term does not entitle the Customer to any refund of the amount already paid.

Art. 14 — Child seat (optional)

14.1. If the order includes the child seat provided by Uniride (Thule model certified EN 14344, limited availability and bookable at the time of order), the following special conditions apply:

a) the child seat is intended exclusively for transporting one (1) minor whose weight and height do not exceed the limits indicated in the manufacturer's technical sheet attached to the seat itself;

b) the Customer must verify the correct installation and fastening of the child seat to the bicycle before each use, strictly following the manufacturer's operating instructions;

c) the Customer is responsible for properly securing the minor to the seat with the supplied safety belts and for checking their operation before departure;

d) the use of a protective helmet by the transported minor is strongly recommended in all circumstances;

e) the Lessor is not liable for any damage caused to the transported minor, third parties, or the bicycle arising from use of the child seat not in compliance with the manufacturer's instructions, this Contract, or the applicable Highway Code provisions;

f) any damage to or loss of the child seat is subject to the penalty set out in Appendix 1, without prejudice to the Lessor's right to compensation for further damages.

Appendix 1 — Penalties and refunds table

The following penalties apply cumulatively in addition to the Lessor's right to compensation for any further damages suffered.

Personal data processing

The Customer's personal data are processed by Uniride, as Controller, in accordance with EU Regulation 679/2016 (GDPR) for the purposes of performing this Contract, managing the service, and complying with legal obligations. The full privacy notice is available at uniride.it/policies/privacy-policy.

The identification data collected by the partner hotel pursuant to Article 109 of TULPS (guest registration) remain solely available to the accommodation facility and may be requested by Uniride only in the event of a dispute or upon request by the competent Authorities.

Specific approval of unfair clauses

Pursuant to Articles 1341 and 1342 of the Italian Civil Code, the Customer specifically approves the clauses set out in Arts. 2 (term and consideration, no deposit), 3 (delivery, return, presumption of delivery in perfect condition, penalty for failure to return beyond 12 hours), 4 (minimum age, use by minors under the full responsibility of the signing Customer, Customer conduct obligations and territorial limits of use), 5 (GPS and location data processing), 6 (liability for damage, improper use and theft, 48-hour GPS recovery window, maximum penalty € 1,500.00, method of charging post-return damages by invoice), 7 (exemption of the Lessor from liability towards the Customer and third parties, no third-party liability coverage), 8 (maintenance and loss of warranty for unauthorized interventions), 9 (communications valid only by email), 10 (express termination clause), 12 (limits of the Lessor's duties, no guarantee of vehicle replacement), 13 (cancellations and early returns), 14 (use of the optional child seat, limitation of the Lessor's liability for damage to the transported minor), and Appendix 1 (penalties and refunds table).

Digital signature through acceptance of the appropriate checkboxes during order confirmation on the dedicated page of uniride.it. The date and time of acceptance are recorded in the order.